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Accessories (Gels, Cables, Trusses and Stands)
Compact Fluorescent Light Bulbs
- Are my compact fluorescents supposed to make a buzzing noise?
- Are my compact fluorescents supposed to flicker?
- Can compact fluorescent bulbs be hung upside down?
- What are the equivalent wattages between incandescent bulbs and CFL bulbs?
- How do I dispose of my CFL bulbs if they break?
- Can I throw my CFL bulbs away in the regular garbage?
Controllers
Dimmers
- Can a dimmer pack be used to turn on and off a light?
- What type of fuses are used in the dimmer packs?
- How do you connect the dimmer pack to the controller?
- On a dimmer pack what is the difference between digital display and a DIP switch?
- What can you plug into a dimmer pack?
- Do I need dimmer packs for my LED par cans?
- How many channels does a dimmer pack have?
- Do dimmer packs have fuses?
General Customer Service
General Light Bulbs and Lighting
- What is the difference between MFL/WFL/NSP?
- What is the difference between P22h, E22HA & E19?
- What is the warranty on the projector bulbs?
- What is the life of the projector bulbs?
- Will CFL work with photo cell outdoor fixtures?
- What is the difference between Low Pressure Sodium Vapour Lamps and base and High Pressure Sodium-Vapour Lamps?
- What is the difference between a BA15D base and a BAY15D base(1157)?
- What is the difference between E39 and EX39 base?
- Can a bulb with an E26 base fit in an E27 socket?
- What do the differences in color temperature mean? What temperature and color is warm? What temperature and color is cool?
- What does UL stand for?
- Are there weatherproof bulbs?
- I have a 220v fixture that is using 9w G23 plug in fluorescent, do you have that bulb and am I able to use the 11w G23 plug in fluorescent?
LED PAR Cans and Bulbs
- What is the beam spread on the LED cans?
- How many LED bulbs are in the PAR 56/64 cans?
- How does the brightness of a PAR can LED compare to a traditional par can and bulb?
- What is the difference between LED PAR cans and regular PAR cans?
- What are the life hour ratings of the LEDs in LED PAR cans?
- Are LED lights bright enough for up lighting?
MR16s
- What are MR16s?
- Are there colored MR16 bulbs?
- Does cover glass affect light output?
- What is Ultraline?
- What is Frost Line?
- What is Superline?
- Do MR16s with GU10 bases come in any wattage higher than 50w?
- Are your 50w MR16 GU10 bulbs available in daylight color temperatures?
- Will a PAR16 bulb fit in a MR16 GU10 fixture if I change the base?
Orders, Payment, Returns and Refunds
- Is there a minimum amount needed to place an order with BulbAmerica?
- Which items are non-refundable?
- Can I order lighting items not found on the website?
- Does BulbAmerica accept purchase orders?
- How can I pay for my international order?
- What types of payment does BulbAmerica accept?
- What is BulbAmerica’s return policy?
- Is there a restocking fee for items that I want replaced with another product?
- If I return product do I have to pay for shipping?
- What happens if I receive my order and it is damaged?
- How do I cancel my order?
- How many times can I use coupons?
PAR Cans and PAR Can Bulbs
- Are your PAR cans UL listed?
- How does an AluPAR bulb differ from a standard par bulb?
- What is the difference between a DYS bulb and a standard PAR bulb?
- What wattages and beam angles are available on PAR64 bulbs?
- What wattages and beam angles are available on PAR56 bulbs?
- What wattages and beam angles are available for PAR46 bulbs?
- What are the different wattages and beam angles available for a par38 can bulbs?
- What wattages and beam are angles available for PAR36 bulbs?
- How do I know what wattage and voltage light bulb I need?
- What is the difference between a Short can and a Long can?
- In what applications are PAR cans used?
- What are the dimensions of PAR 64 cans?
- Are PAR cans weatherproof?
- How long are the cords on the PAR cans?
- Do you sell extension cords for the PAR cans?
- Do PAR cans come with gel frames?
- Are your PAR 56 cans made out of steel?
- What wattage and color temperatures are available for PAR16 bulbs?
Personal Information, Accounts, and Website Security
- How do I change my billing and/or shipping information?
- How do you get your account password if you’ve forgotten it?
- Does BulbAmerica share or sell my personal information to other companies?
- Do you keep my credit card information for future orders?
- Does BulbAmerica have special arrangements for business or corporate clients?
- What is your fraud prevention policy for credit card forms and PayPal authorizations over $500?
Pricing and Inventory
Shipping
- What are the available methods for shipping domestically?
- Does BulbAmerica ship internationally?
- What is the time frame for delivery?
- If I am in New York and would like to pick up my order, how can I arrange to do so?
- Will my order be shipped the same day I place the order?
- What is the minimum amount for purchase orders?
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